Social Media Marketing 101

By September 24, 2013 Marketing, Social Media
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Find Your Place in Social Media Marketing

As a business owner, it’s important to remember that your target market is most likely on at least one social media network. Therefore, it’s a good idea to put your business on some of these social network sites, as well. Find out what social media network(s) your demographic uses, and use them to promote your business; otherwise, you are not finding all the customers you can! In this blog, we will give you some helpful tips to improve your social media marketing.

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General Social Media Marketing Tips

  • Always include media in your posts. Media can be images, GIFs or videos. Quality content should be accompanied by quality media. On every platform, posts with media receive more engagement than those without.
  • Utilize the free business tools associated with each platform to review your posts’ performances. This will help you to learn what does and doesn’t work for your social media marketing, helping you to release relatable content to your audience. The social platforms often have a way to create ads or to boost posts, in order to target specific audiences. Don’t be afraid to try these features out.
  • Find the right time to post. It doesn’t matter how great your content is if no one ever sees it. Every social media network has different peak times for posting and every demographic has a different time for accessing these networks as well. Be sure to do your research to reach your audience effectively.

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  • Done correctly, use of Twitter for business promotion can be highly effective. If you invest some hours into learning how Twitter operates, you can make your business visible to hundreds, and even thousands, of new prospective clientele. Remember to continuously check trending hashtags and effective keywords for use in your Twitter posts to generate traffic.
  • Tweet regularly to retain your Twitter followers. Twitter moves quickly; you still want to make quality posts, but you need to also post often – it’s recommended at least once every two days. When your posts are short, you can make multiple updates from a single event.
  • If you’re using Twitter as a social media marketing strategy, use tweets that have rich content and are varied. You can also create tweets that include ‘how to’ information about your products and reviews of similar products. You can keep people interested in your posts, by combining different types of tweets.

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  • Engage with your followers, i.e. potential customers, as much as possible. If a customer posts about one of your products, your services or your business, don’t be afraid to respond. This is essential to keeping the conversation going between you and your audience.
  • Always respond to questions and comments posted on Facebook. Access each social platform at least twice every day, and review your inbox for new messages and notifications. If you want an email notification each time a post is left, there are options within the settings to organize this. Keep in mind that when responding to comments on public posts, your response will be visible to everyone, so avoid making silly gaffes.
  • Your Facebook fans can get deals others cannot by following the information you post on your page. The key is to offer something exclusive that they won’t find on your main webpage such as coupons, but they can locate on your social feed. Other options are to host a contest on your Facebook page or make important announcements about your business. Be sure to familiarize yourself with the rules of Facebook, so that your promotions can run smoothly.
  • Inform your customers that you are utilizing Facebook. If you want your social media marketing to be effective, you need followers. When someone joins your page, it will inform all of their connections that they are following your page. Don’t underestimate the power of this type of free advertising. Also, it provides a credible and reliable source, which is better than a simple promotion.

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  • Google+ pages are now managed through the Google My Business dashboard. This means that you can easily manage your business information on Google and your Google+, all in one. The information posted on your Google My Business Page influences what people see when they search for your business. It also helps them find your business in Google’s Featured Snippet Local Results when they are searching for your services in your area.
  • Everything posted on Google+ is immediately indexed by Google. This helps to increase your rankings though your content and positively influence search engine results separate from your website SEO.
  • Google+ is quickly and constantly growing. Google+ pulls in new users every day and has the added benefit of having many resources for you to access, such as finding out what is trending in your industry.

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  • Your YouTube videos should be strongly linked to all your other online presences, not only your website. Make sure your channel and your individual videos link to Twitter and Facebook, too. Luring YouTubers to subscribe to your Twitter and Facebook accounts proves effective since they’re probably going to share your videos.
  • With the Google My Business dashboard, you can easily connect your YouTube account to your Google+ account. This allows for easy cross-promoting between the two platforms and better insights.
  • Because YouTube and Google are so closely linked, posting videos to YouTube can help you get located on Google more often. This is particularly true for how-to’s and DIY videos. Consider if this is something that would benefit your company.

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  • Instagram is a great way to show off your products and services. The platform is moving closer to ‘click to buy’ every day. You don’t even need a professional camera, just a smart phone and nice lighting. Take photos in natural light or get some extra lamps with white bulbs to set up your photoshoot. Take cues from some of the more popular accounts on how to arrange your products or find the perfect composition.
  • Always hashtag your images to help potential followers find you more easily. Instagram strongly relies on hashtags in their searches to help users find the content they wish to see. Do some research on popular hashtags online to help you get a little more exposure, but always make sure to keep it relevant to your brand and your products.
  • Don’t have a physical product? Instagram can also be a great way to show off your work environment. Take snapshots of the unique signs you have hanging up outside, your employees or your latest get together. You can create a personality for your business through photos and tell a unique story that will show customers who you are.

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  • Many people make buying decisions directly on Pinterest. This is a great place to promote your products or services, especially with their new promoted pins! You can include a price, description and link on your pins, giving your customers all the information they need to know to make their purchasing decision.
  • Drive more traffic to your site through blog pins. Create a board named with relevant keywords and pin your blogs to it, to help users find them more easily. This could also work for other sections of a site such as a recipe book or ‘how to’ section.
  • Pinterest can help you keep up with trends in your business’ industry. Just as you’re pinning your new products and helpful information for you customers, so are other businesses. This will help you keep up with trends and see what your competitors are doing.
  • Pinterest pins last longer than other social media posts. Pinterest finds the most relevant information for its users, so if you set up your pins correctly they will last much longer than a Twitter or Facebook post – which might only last a few hours or a couple days.

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Snapchat

  • Snapchat allows you to capture your customers full attention in a way that few other platforms do. It covers your viewers entire screen, shutting out all other distractions for the viewer.If you can create great content that keeps viewers coming back, then you will have focused consumers ready to listen to all you have to say.

  • Snapchat is great tool for promoting events. Have a new product launching? Film the reveal. Planned a company event? Show people real time video of it unfolding. This gives your viewers a new way to see behind the scenes to who you are as a company.

  • Geofilters are a great way to get people posting about your events and products. You can create your own custom geofilter for an event so that anyone who attends can take a fun snapchat and do your social media marketing for you and giving you some free advertising.

  • Share your account easily through all your other platforms. It can be a little hard initially to get found on Snapchat. Luckily, snapchat has a great way for promoting your account through one easy QR code or snapcode. You can post this to your other social media accounts or on your website, so that people can simply scan your code and have you immediately added to their friends.

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As was explained, social media marketing can be an excellent method of advertising your business. You can talk with your customers and find new ones, as well as show everybody what your business is about. The world is becoming increasingly more connected to each other through social media networks. Don’t miss this great opportunity to strengthen your relationship with current customers and grow your customer base. By following some of these social media marketing ideas, you should be able to develop and deploy a killer marketing campaign that will help you to stay ahead of your competitors. Remember, however, that you must constantly update your marketing techniques to stay current. If you want some help handling your social media marketing check our social media management services page to find our more information or contact us today to get started!

Wants some examples of how to run your social media channels? Check out ours to see what we do!

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